Any person making use of the information, documents, products, software and various services (collectively the “services”) offered by this site is deemed to have read and accepted the terms and conditions of use.
User obligations
Access to the site is via the Internet. Users declare that they are aware of the risks and accept them. They must protect themselves against the effects of computer piracy by adopting a suitable and secure computer configuration.
The Centre pour le développement des apprentissages Grande-Duchesse Maria Teresa (CDA) may not be held liable for any damage that the user may suffer directly or indirectly in connection with browsing this site and using its services or the websites to which it refers.
Use of the site is free of charge.
Cookie management
This site uses client cookies, which are small text files used to analyse information relating to user browsing (frequency of visits, length of visits, pages consulted, etc.).
They are deposited by the site in a directory provided for this purpose on the user’s computer. In particular, they contain the name of the server that wrote it, an identifier in the form of a unique number and an expiry date. The unique identifier enables the site to recognise the user’s computer on each visit. Session cookies are deleted from the user’s computer when the session is closed. However, persistent cookies remain on the user’s computer for 1 month after the end of the session.
Users can decide for themselves whether or not this site’s web server is authorised to store cookies on their computer. They may, at any time, set their browser options so that cookies are not accepted and stored. In addition, you may delete any cookies already stored via your browser at any time.
The use of certain site functions may be limited or deactivated if the user refuses the site’s cookies. Users are therefore advised to set their browser to accept cookies from the site.
Changes to the site
The CDA reserves the right to change, modify or suspend this website without prior notice for maintenance, updating or any other reason deemed necessary.
In particular, the CDA may at any time withdraw, add to, complete or specify all or part of the information and services contained or offered on the site. The CDA may not be held liable for any direct or indirect damage arising from such modifications.
General limitations of liability
The CDA will do its utmost to ensure maximum availability of this site. However, the CDA cannot be held liable in the event of total or temporary unavailability of the site.
The CDA will do its utmost to ensure the security of the computer system. However, it may not be held liable in the event of an attack on the computer system or if the site is temporarily or totally unavailable.
The CDA will do its utmost to ensure the accuracy of the information contained on the website or published on social networks. However, it may not be held liable for failure to update any information or form, for errors in system manipulation or encoding, inaccuracies, gaps in the information provided or any errors. None of the information published on this site is intended to be exhaustive or to constitute a commitment on the part of the CDA. The information on this site is of a general nature. The information is not adapted to personal or specific circumstances and cannot therefore be considered as personal, professional or legal advice to the user.
Limitation of liability
The liability of this site is expressly excluded for all direct and indirect consequences:
- a lack of compatibility between the service offered and the equipment, applications, procedures or infrastructures of the user or third parties;
- a security breach on the part of the user or a third party and, more generally, any security breach not directly attributable to this site;
- the consequences of errors and/or fraud committed by the user or a third party;
- any unavailability or malfunction of electronic communications systems or networks.
Links to related sites
For the convenience of users, this site may contain links to other sites that may be useful or of interest to them. The CDA does not systematically check the content of these sites. It cannot therefore be held responsible for the content of these websites, either in terms of their legality or the accuracy of the information they contain.
Intellectual property rights
The site, all its elements (including the layout) as well as the information and services are protected by intellectual property and copyright laws.
Unless otherwise indicated, the CDA does not grant any licence or authorisation relating to the intellectual property rights it holds over this site, its elements or the services. Furthermore, no reproduction of the information or services, in whole or in part, in any form whatsoever and by any means whatsoever, is permitted without the prior written consent of the CDA.
Unless otherwise indicated, users are authorised to consult, download and print the documents and information available under the following conditions:
- documents may only be used on a personal basis, for information purposes and in a strictly private context, or on a professional basis by agents of the Ministry of Education;
- the documents and information may not be modified in any way whatsoever.
The rights implicitly or explicitly granted above constitute an authorisation to use and under no circumstances a transfer of rights, property or other relating to this site.
Modification of the general terms and conditions
These general terms and conditions may be amended or supplemented at any time, without prior notice, in line with changes made to the site, changes in legislation or for any other reason deemed necessary. It is the user’s responsibility to inform himself/herself of the general terms and conditions of the site, of which only the updated version is deemed to be in force. It is possible that between two uses of the site, the specific general terms and conditions of use may be modified, and it is therefore the responsibility of the user to read them carefully before each new use.
Applicable law and competent courts
Any dispute relating to the use of this site and its services shall be subject to Luxembourg law and shall fall within the exclusive jurisdiction of the courts of the Grand Duchy of Luxembourg.
Protection of personal data
General
- Use of IP addresses in web server logs for security purposes
Personal data communicated by the user is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“RGPD”).
The CDA does not collect personal data apart from IP addresses in web server logs for security reasons. User consent is not required before visiting this site.
The data controller is the CDA who is responsible for this site.
This personal data is only accessible to authorised staff of the CDA and, if necessary, to recipients, in the context of the performance of their duties and the achievement of the stated purposes.
This data is kept for a strictly necessary period.
The legal rules on the protection of personal data, in particular the rights recognised to persons concerned by the processing carried out (right of access to data, right to rectify data, etc.) are applicable under the relevant conditions and subject to the exceptions and derogations provided for.
Users may address questions relating to the protection of data concerning them via the respective communication channels made available and to the person responsible, in this case the CDA, by proving their identity (i.e. by enclosing a legible and visible copy of their identity document with their request).
The Commission nationale pour la protection des données, whose registered office is at 15, Boulevard du Jazz, L-4370 Belvaux, may be contacted if necessary to lodge a complaint relating to the rights of the persons concerned (www.cnpd.public.lu).
- The possible use of personal data by CDA services following contact by the user
By browsing this website, users can obtain information about the various services offered by the CDA.
By contacting a CDA service, personal data may be processed by the respective service in its capacity as data controller. The European Regulation EU 2016/679 on the protection of personal data (RGPD) and the legal provisions that may apply are complied with.
This personal data is only accessible to authorised CDA staff and, if necessary, to recipients, in the context of carrying out their duties and achieving the purposes.
This data is kept for a strictly necessary period.
This data may be processed for archival purposes in the public interest, for scientific or historical research or for statistical purposes. Where necessary, such processing is subject to appropriate safeguards to guarantee the rights and freedoms of the persons concerned. Technical and organisational measures are therefore put in place to ensure the principle of data minimisation in particular.
The legal rules on the protection of personal data, in particular the rights granted to the persons concerned by the processing carried out (right of access to data, right to rectify data, etc.) are applicable under the relevant conditions and subject to the exceptions and derogations provided for.
For questions relating to the processing of such data or in order to exercise their rights, users may, by providing proof of their identity and, where applicable, that of their minor child (i.e. by enclosing with their request a legible and valid copy of their identity document and that of their minor child), contact the respective CDA department via the communication channels made available to them.
The Commission nationale pour la protection des données, whose registered office is at 15, Boulevard du Jazz, L-4370 Belvaux, may be contacted if necessary to lodge a complaint relating to the rights of the persons concerned (www.cnpd.public.lu).
Processing linked to audience measurement
Certain data relating to the user’s hardware and software, which are not of a nature to identify the user, are collected when the user visits the public site. The sole purpose of this data collection is to obtain visitor statistics (browser type, resolution, approximate location, etc.) in order to provide users with the best possible service.
Under no circumstances is the user’s full IP address kept. Only part of the IP address is kept in order to obtain overall statistics and under no circumstances is it possible to identify a user.
This data is stored and hosted in Europe in a solution provided by a subcontractor, which is subject to the same legal obligations concerning the protection of personal data in the event that such data is collected in the future.
The duration of data retention does not exceed that required to observe changes in audiences as a function of changes in browsers, resolutions used or other available statistical data.
The CDA is in charge of this processing.
The legal rules on the protection of personal data, in particular the rights recognised to persons concerned by the processing carried out (right of access to data, right to rectify data, etc.) are applicable under the relevant conditions and subject to the exceptions and derogations provided for.
Users may address questions relating to the protection of data concerning them via the respective communication channels made available and to the person responsible, in this case the CDA, by providing proof of identity (i.e. by enclosing a legible and visible copy of their identity document with their request).
The Commission nationale pour la protection des données, whose registered office is at 15, Boulevard du Jazz, L-4370 Belvaux, may be contacted if necessary to lodge a complaint relating to the rights of the persons concerned (www.cnpd.public.lu).
Social media presence
Moderation policy
Any user who joins the community of this site on social networks undertakes to disregard any form of discrimination linked to race, colour, religion, gender, sexual orientation, age, national origin, disability, marital status or professional status.
Abusive, racist, sexist or offensive comments have no place on social networks. They will be deleted and reported.
Languages
On social networks, this site communicates mainly in Luxembourgish and French. Depending on the situation and the target audience, information may be disseminated in other languages.
As far as possible, all questions/comments will be answered in the user’s language.